Shipping & Returns

Shipping

  • Shipping is calculated at checkout.
  • Only UPS (United Parcel Service) couriers will be utilized
  • Orders are processed and shipped out within 2-4 days.
  • Local pick up is available. 

Returns

TERMS AND CONDITIONS

WE ARE NOT RESPONSIBLE FOR ITEM WEAR THAT IS A RESULT OF CUSTOMER USE INCLUDING; CONSTANT RUBBING, HEAVY PACKING, MISUSE OR HARSH ENVIRONMENTAL CONDITIONS. PROPER CARE FOR COWHIDE ITEMS WILL INCREASE LIFESPAN OF PRODUCT.

EXCHANGE & STORE CREDIT

RETURNS
All sales are final on items purchased during a live shopping event, except for quality or warranty concerns.

EXCHANGE
Exchanges may be made within 7 Days of receiving your in-stock item (purchased from website) as long as it is not damaged or used. Store Credit will be issued once the item(s) is received back, minus a 20% re-stock fee. You must contact us prior to sending in items for exchange. Exchanges on bags that have any sort of Customization, such as but not limited to Fringe Removal, Shortening of Fringe, Personalization/Branding will not qualify for Exchanges or Returns. 

Email: Info@Dancingcactusdesigns.com

Send exchanges to

14825 Metro Plaza Blvd.

Edmond, Oklahoma 73013

Shipping
Shipping Charges are non-refundable & customers are responsible for sending back exchanges.

Restocking Fee: There is a restocking fee for any purchase refunded for reasons allowed by Owner.